FAQs

Answers to your Questions

SHOPPING INFORMATION

What Shipping Methods Are Available?

We have a flat rate charge of €5 euro for all deliveries in the Republic of Ireland. We use DPD as our courier and you can expect you package in 2-4 working days.

Do You Ship Internationally?

We ship throughout Ireland at the moment only. But we could consider delivery outside Ireland in some exceptions, just drop us an email and we see what we could do about it.

How Long Will It Take To Get My Package?

By us using DPD you can expect to receive your package in 2-4 working days.

Feel free to contact us?

If you would like any further information please so not hesitate to contact us. We are here to help you however we can.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept all major credit and debit cards through our site using Stripes secure payment methods.

We also accept payment through PayPal.

Is Buying On-Line Safe?

By using Secure payment methods such as Stripe and PayPal all payments are safe. We also have our SSL certificate so you can rest assured that you have nothing to worry about.

ORDERS AND RETURNS

How do I place an Order?

Simply select the item or items that you wish to purchase and select your size. Once you have finished shopping with us review your order in the shopping cart section and checkout.

Follow the steps and enter your card details and that’s you done. You will receive a confirmation email to your email you supplied confirming you order.

How Can I be sure if size fits me?

 If you have any doubts according to size fitting, you can simply send us a message either e-mail or instagram/facebook message with query and we do everything we can to provide you with exact measurement of the item.

Do I need an account to place an order?

For us to supply the best service we would like you to create and account with us, it will better allow us to track your purchases and speed up your order for your next purchase. We do however allow quest checkout feature on our website.

How Do I Track My Order?

If you are concerned about your order please get in contact with us and we can help you find your parcel. DPD supply us with delivery information.

Who should I to contact if I have any queries?

If you have any questions feel free to contact us any time with your questions.

How Can I Return a Product?

You can return your items to our store in Galway.

Any unanswered questions? Contact Us